Casa Isabella is my favorite property in Cozumel. The room was spacious with a private bathroom and a nice pool. The staff was really kind and the location was incredible, so close to the town center and the scuba diving clubs. Lots of goodies for breakfast made the stay even better.

the hotel was very peaceful and incredibly beautiful, i truly enjoyed it, especially garden view. the staff was nice on arrival and throughout my comfortable stay. the room was extremely spacious and huge and included central heating, television and a seating area. the private parking was on-site, great service. they offered ironing at no cost too.

The room we stayed in was spacious and quiet with nice style.

The double room with a private bathroom had a great design and the location was perfect, close to a local history museum.

I enjoyed my time in Cozumel and found Casa Isabella to be incredibly beautiful and conveniently located. The beds were exceptionally comfortable, the room was extremely spacious with a private bathroom. The decor was nice and the staff were really kind. The location was incredible, so close to the beach, restaurants, shops, ferry, and airport - the perfect center with a lovely garden. I even walked to see El Cedral.

The room was spacious and beautifully decorated, making my stay quite pleasant.

I recently stayed at a charming hotel in Cozumel and had a wonderful experience. the location was perfect - right in the heart of the city and close to everything I wanted to explore. The staff were incredibly friendly and attentive, always going above and beyond to ensure my needs were met. The rooms had a nice style and were equipped with private bathrooms, providing a comfortable and convenient stay. Additionally, the breakfast offered was delicious and provided a great start to the day. I also appreciated the attention to detail, such as the provision of a mini refrigerator in the room for cold drinks. I was impressed with the value for money and the level of service provided by this hotel.

All aspects of my stay exceeded my expectations.

Great complementary services , very central location, and enjoyable amenities. This place had fantastic complementary services like an outdoor sitting area and great bathroom facilities. the central location was unbeatable as it was near main streets and ferry terminals. We also loved the amenities offered like an outdoor pool and cozy backyard space.

Unpleasant room experience and cleanliness issues. Despite the positives, our room was quite unpleasant with no wardrobe and limited space.

The room was reasonably spacious and had central heating, a television, and a seating area. The hotel's location was near the beach, restaurants, shops, ferry, and airport, making it very convenient. The hotel is at the center of all the shopping and downtown attractions. I enjoyed some drinks at the nearby Mahi Mahi bar, which was only a 5-minute walk away.

The perfect location for our romantic escape! We could easily walk to the restaurants and shops in the downtown area. The hot water never ran out, and we enjoyed the bright natural light in the room. The walk-in shower was a bonus, and we appreciated the ease of check-in.

The noise from the neighboring room was a bit of a bother. We were bothered by the lack of privacy in the bathroom and shower.

I recently had a fantastic stay at a charming hotel in the heart of downtown. The location was absolutely perfect, with everything within walking distance. The hotel had a lovely garden and swimming pool, providing a peaceful and relaxing atmosphere. The staff were incredibly friendly and accommodating, making sure all our needs were met. Our room was spotlessly clean and had a unique Mexican style, adding to the authentic experience. The basic amenities provided, such as a private bathroom and rooms for cold drinks, were greatly appreciated. Additionally, the breakfast served was delicious and satisfying.

Everything about my stay at this hotel was perfect!

I had an enjoyable stay at this hotel that had a lovely garden and swimming pool. The staff, including the adorable mini guard dog, was friendly, and my room was clean and spacious with big windows. The hotel is conveniently located in the heart of the city, with many shops just next door.

Nothing that I didn't like.

We had a truly relaxing stay at this hidden gem! The spacious room and comfortable bed provided a perfect retreat after a long day of exploring. The refreshing swim in the pool and the beautiful garden added to the serene ambiance. The location was ideal, close to the port and the center of town. The authentic Mexican charm of Casa Isabella made our stay even more special. A special shoutout to the friendly staff who made us feel right at home. Our room was spotless and we appreciated the attention to cleanliness. Despite a few minor inconveniences such as the outlets being on the opposite side of the room and a few mosquitoes, everything else was perfect. I highly recommend this hotel for a relaxing getaway.

Casa Isabella Cozumel really surpassed our expectations. the location was perfect - right in the heart of the town center and just a stone's throw away from the ferry terminal. This made exploring the area incredibly convenient. Secondly, the staff were friendly and attentive, always ready to assist with any queries or requests we had. Their service truly enhanced our stay. Additionally, the attention to detail in the hotel was impressive. The rooms were well-designed and had a nice style, offering a comfortable and relaxing atmosphere. Lastly, the breakfast provided was delicious and a great way to start the day.

Everything was just fine, no major issues to report.

Clean, great service and location, good value, nice pool and garden, friendly staff.

Cannot find any fault.